CHAPTER 1. Introduction to Technical Communication

PART 1 COMMUNICATING IN THE WORKPLACE

CHAPTER 1. Introduction to Technical Communication

True/False Questions

1. ______ Technical communication rarely focuses on the author’s personal thoughts

or feelings.

2. _______ Technical documents are almost always designed for expert readers.

3. _______ Phone calls, conversations, and meetings have largely replaced the need

for written documents.

4. _______ Most technical writing is done in teams.

5. _______ All documents have some persuasive aspect.

6. _______ Employers seek technical communicators with portable skills.

7. _______ Technical communication includes digital media such as podcasts and

online videos.

8. _______ In the United States, most people read documents from beginning to end.

Fill-in-the-Blank Questions

9. __________-centered documents focus on what people need to learn, do, or

decide.

10. Four different types of technical communication documents are

______________, _______________, __________________, and

__________________.

11. Accessible and efficient technical documents include elements such as

______________ and __________________.

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